Support & Contact
Need help with an order, a delivery, a return or a product? Our support team is here for you. Reach us on any of the channels below — We reply to every email within 24–48 working hours.
Contact us
Support hours
Monday to Friday, 10:00 AM – 6:00 PM IST. Messages received outside these hours are answered on the next working day. We reply to every email within 24–48 working hours.
What to include
- Your order ID, and the registered email or phone number on the account.
- For a damaged or wrong item, the unedited unboxing video — see our Unboxing Policy.
- Photos of the product and the outer packaging, where relevant.
Find an answer faster
Registered business address
Little Stepz
H.No. 1-5-431/34/19/1, Laxmi Nagar, Old Alwal, Secunderabad, Medchal–Malkajgiri District, Hyderabad, Telangana – 500010, India
Please do not send returns to this address without a confirmed return authorisation from our support team.